Step 1

Meeting Your Osteopath

At the time of your appointment, your osteopath will meet you in reception.

You may bring a friend or family member with you if you wish.

Meet our Team
Step 2


This is our opportunity to talk with you in the confidential and comfortable environment of the treatment room. We listen carefully to the concerns you have and ask questions that help us to gain clues as to the cause of your problem. We will focus on you, the individual, and listen to your history and concerns – this is essential to understanding you and your presenting problem. It means you are heard, without judgment.

We believe it is essential to fully understand your health and medical history, which will help us to understand the source/root cause of your problem. The understanding we gather of you will also help us to tailor the examination and treatment that would best suit you.

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We may ask questions, for example:

What is the nature of your complaint – If pain then we will ask questions regarding the type of pain you feel – localized or diffused, achy, sharp, burning, tingling, numbness.

Have you had this type of problem before? When was the last episode and how long did it last

What movements, situations, or conditions aggravate or relieve your pain?Does your pain have a daily/monthly pattern? (E.g. worse at night, worse when you get up in the morning, or constantly throughout the day)

What physical injuries have you experienced in your history? Car accidents, bone fractures, strains, sprains, or concussions

Have you had any surgeries? When?

What emotional stresses have affected you throughout your lifetime? Current/Ongoing?

Are you taking any medications?

We may also ask you questions relating to your respiratory system, digestive system, cardiovascular system, neurological system, and other body systems.

Step 3


We will ask you to perform some movements relating to the area of complaint, and will observe you both still and in motion. Your osteopath will then use their hands to gently assess the quality of movement and range of movement to feel for restrictions.

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During this gentle assessment, we will also rule out any major health concerns. Loose clothing like shorts and t-shirts are best to enable ease of movement and examination. Depending on the problem area, the removal of articles of clothing may be necessary. We do offer gowns to help maintain your level of comfort.

Learn how we help
Step 4


Once we have found what is not working as well as it could be, we will discuss and recommend a treatment plan individual to your needs. Only when you are comfortable with our recommendations will treatment begin.

Osteopaths have a vast range of possible techniques; no two treatments will be the same as we develop our approach to resolving your problem. The experience and training we have enables us to tailor the approach, techniques and hands-on care for you that we believe you will most effectively respond to.

During treatment, we will discuss with you how your tissues are responding, and you are welcome to ask questions throughout treatment.  At all times, if there is any technique that you would not like us to continue with, we encourage you to inform the osteopath of this.

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“I have been using osteopathy for several years. I find that the treatments have longer lasting results than physio and are much gentler than chiropractic. When I first went I was very frustrated because everything I had tried didn’t seem to have corrected the problems. After osteopath appointment, I felt more relaxed, hopeful and cared for.The results of osteopathy have been much more positive and longer lasting. I was not told that my problems were just due to age and overuse (I am a runner). I have recommended it to many people.”

– Laura Roblee


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Step 5

Our Plan

After treatment is completed, we will have the opportunity to discuss how you feel following treatment. We will often ask you to perform the same movements at the end of treatment as we did in the examination, allowing us to assess the change that has occurred.

We will discuss with you how we believe an osteopathic approach can help you, and how many treatments we believe you will need.  We often give exercises, home-care advice and lend equipment; if this is the case we will show them to you and if necessary make a note of the advice for you on a sheet that you can take home.

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In most cases we find that patients only need two to six treatments. Your osteopath will discuss with you the treatment plan and approach that suits you and your needs.

More Questions? See our FAQ’s